8/30/13 Email: I wanted to send you a quick email to let you know how happy I was with G&S services. I recently received a quote from Dave Mead regarding gutter installation on my new home, not only was the service prompt but there were detailed pictures provided and detailed descriptions from Dave that made my choice very easy to go with G&S. The crew actually showed up the next day and was able to finish the install in one afternoon, I met the 3 man crew and everyone was professional, informative and very easy to work with. The overall exceptional service, quality workmanship and professional attitude of G&S has made sure I will recommend you to all of my neighbors, friends and family. Thank you and your team for everything. -Erik Reynolds
Email 6/19/13: David: In case you have not heard I wanted you to know that I am so pleased with the car port...the way it looks, the detail you have put in. I have wanted it for so long and to have it materialize exactly as you want is a wonderful feeling. I continue to get comments and telephone calls about what a difference it makes and how quickly it all was done. I thank you and again I thank you. Rita Solomon, South Windermere, Charleston (Roof & Carport)
Dear David, Peter and the G&S team, Thank-you for the wonderful job you did on our roof! Also, thank-you for the kindness you've shown in taking care of our gutters. We are very grateful for your work and will be gladly referring everyone we know to you! Sincerely, Heather Plis & family 4/2013
Email 3/25/13 - "Mr Moose did an OUTSTANDING job!" - Jacintha Chave, Mt. Pleasant (Windows)
ia email 3/15/2013: Love my windows.. -Peggy Low, Charleston SC
12/7/2012: We just completed installing new windows for the Tomayko family and received a note, "Nice job and install - Mark did a great job".
via email 10/22/12:
we "really, REALLY love the work, had a great experience with everyone we encountered on our job, and will refer you to anyone/everyone that asks!" - Mrs. Hydrick
David, I wanted to thank you again for your assistance in transporting the sink donation from Briggs. As you know, the Restore directly supports the Habitat mission of eliminating substandard housing. Your continuted support is so appreciated!
Kathi Cotterill, Berkeley County Habitat for Humanity, ReStore Manager
via email 7/29/11
Hi David, Thanks much, super job, and all possible credits given. I wish all my associated subs were as honest, dependable and good as you. I'd work harder to find new business. Your friend, Marvin
via email 7/19/11(Attic Spray Foam Insulation Customer)
Wow-sorry it has been awhile - busy and then went on vacation. My SCE&G bill was 27% cheaper this time vs. same time last year - huge considering the door was open for 4 days...very pleased! I think the bill this month will really be indicative of the change due to the insulation. I'm pleased with the door and the final outcome...thank you. -Karen
Dear David Steele & G&S Employees:
Kelly and I want to extend our appreciation and thanks to all of you for being so good to us on 03 May 2011. We had the pleasure of buying one of your homes in April 2010, and have had a wonderful time enjoying it with our close friends and family this past year. Recently, we had a family member visit with her dog which chewed up our house garage door trim. We contacted David Steele, and he promptly sent three employees to repair the trim at no cost to us. We were not expecting such prompt service and the added benefit of zero labor and/or material expense. This kindness and generosity is not seen often within many organizations. We wanted to let you know that it made us feel good that people are so generous with their time. It is not very often that you find business owners who treat your home like it is their own. David and his staff operate a first class business any home owner would be proud of.
Sincerely, Jason Whitehead
via email 4/26/11
David, I would like you to know that I had a very positive experience with everyone involved with my new roof. Jay is an asset to your company and handles both customers and the installing crew very well. Thank you! - W. Green (Metal Roof, Edisto Beach)
To Ed, Mike, Chris:
My name is Patricia Brown. I can't explain and words will not come now that the hole in my window/house has been repaired. This team of men were professional, compeassionate and funny not to mention. Though I look forward to coming up with some more funds to make the rest of my home repairs. I hope & pray I have the pleasure of getting this team again. They are an asset to your company. Looking forward to continue work with this company.
SERVICE MAGIC CUSTOMERS:2/4/2010 - "Quick Response. On time. Made the experience easy. Friendly people." - Fred P. 1/26/2010 - "Only problem occurred when the 90 degree turn leaked during the first rain. It was repaired within a week" - Tom P. 1/25/2010 - "Overall very good, cost, suggestions and ontime service." - Andrew M. 9/29/2009 - "Good job and would recommend to anyone. Professional in their work." - Ladson, SC 7/24/2009 - "G&S did the roof part of the contract. Minimum mess. Friendly--got the quote within a day or so of contacting them." - Janet V. 5/18/2009 - "G&S was very professional and fast. Did a great job. Will use in the future." - Hanahan, SC 1/20/2007 - "The gutters are attractive and effective. Follow up calls brought quick response." - Teresa R.
John S. Autrey, Via Email 3/16/2010
Your crews finished the last of the work yesterday. As you recall, I had my house re-roofed, Rain-Flow installed in my gutters, soffitt and fascia work, and two exterior doors replaced. Across the board, your folks were absolute professionals. The work flowed smoothly, everyone was respectful and polite, and my place was left jiffy clean after each phase of work. Your project supervisor, Ed Harvey, deserves special thanks for keeping me informed and answering my questions.
It is a real pleasure to deal with a company that's fair, stands by their committments, and takes obvious pride in their work. Be assured that the next time I need remodeling or extensive home repairs, I'll be giving you a call. I'll also tell all my friends and family how satisfied I am with the work - nothing like word-of-mouth referrals. Thanks for everything.
1/14/2010 via telephone
Ms. Baker just called and wanted me to let you know that Mike & Perry did an excellent job. They were very professional and she believes we went above and beyond with the splash guards and splash blocks. She said that she and her parents are very pleased.
Interoffice Email 8/26/2009
Mr. Dana called in this afternoon to say Thank You! for a wonderful gutter job that we did on his mother's house in James Island. He was very happy with the work we completed and how they were able to incorporate the rain barrel and their special order diverter downspout.
It meant so much for all the consideration that was given by Ed, Dan & all subcontractors during the window installation and the sun room completion. Thanks for a Superior job well done. Will always recommend your company.
Sincerely, Tom & Zelda Moore
This check is for the remaining balance owed. J.B. gave me the proposal. Job was excellent! Thank you for a job well done.
Mickey Woods 4/2009
March 23, 2009
I am very late writing this note, but I still want to let you know that last year Will Hamm replaced several windows for us. We kept having leaks that I thought were because of the replacements. Each time I called Will he always came back to help me. He went "beyond the call of duty" to help me solve the leaking problems.
G&S is fortunate to have an employee such as Will. I appreciate all his efforts to help me solve my problem.
Thank you very much for your work and the installation. I can heartedly recommend G&S to any person. You are exemplary!
Donald McPhail 3/18/09
We always hear about the crappy stuff….customers complaining about everything and anything but I tell you I was impressed with the whole process of my replacement windows!
Danny was the most professional and informative of all the 3 sales people who called on me.
Ed showed up less than 2 hours after Danny left to measure the windows and gave me an exact date when they would be installed – friendly and informed me of the whole process.
Then there was Clem- the jewel of all! J . He and his crew were great!!!! Nothing more needs to be said.
The windows look great and we felt the difference right away.
You were not the cheapest but I‘m damn sure no one can beat your customer service!!!!!
-Karen Harrell 3/18/09
We are very pleased and have had many compliments about the quality and the appearance, inside and outside, of the addition. The timely manner in which the work was completed and your response to our requests was exceptional. We would be happy to be a reference to anyone wanting comments on the quality of your company's work. – Sonny & Kathy Brooks 3/9/09
Dear John, Dear Jett,
Thank you for saving my house from the next downpour. You have been kind and understanding, and your crew finished what you said, would take two days, in one day as night fall came quickly. The small job left over my front entrance was done the next morning when the early rain just finished.
Stay well and Good Luck in these difficult times. C. Cziborra 11/14/2008
I am thrilled with my windows.............You can quote me anywhere and anytime you want..........hugs.........
Rita Solomon 11/16/08
September 8, 2008
Wanted to thank you again for the renovation you did at our Ashley Avenue house. The porch looks beautiful. We thank you so much for the professional and good quality work that you do.
Please consider us if you need a reference. Sincerely, Louis and Vicki Scheibla
2005 - Recently I stopped by to ask about your replacing one of the windows on a sunporch which you had installed. The window had been fogging up and the others had been fine. Your secretary told me that she would send Drew over to check on what could be done. I can't say enough good about this employ of yours, for he came the next week when he was back in town and checked the window. He came back again to measure and he promised it would be replaced soon. The new replacement was installed today and Drew followed through with a call to see if the work was satisfactory. You are very fortunate to have Drew on your staff, for he is definitely an asset to your business which I will happily use again and recommend to my friends. Many thanks to you. - Sincerely yours, Virgil Wilson
2004: Dear Mr. Steele: This is just a note to let you know how pleased I am with the work that was performed on my residence on Novemeber 10th and 11th. The work was completed within the time frame quoted and the area was completely cleaned up. Although there was some confusion before the scheduling of the work, everyone I dealt with was most professional and courteous - frm your salesman, to the installers and the office personnel. And, of course - you. I would specifically like to acknowledge Doug, Coby and Chris. These gentleman are truly assets to your company. Again, thanks for a job well done and please express my appreciation to all the above. - Jackie Easterling
G&S Supply Company: I have never been able to write this kind of letter in the 40 years that I have been in my home. Coby, Doug & Chris installed 8 windows for me. They came prepared with all the equipment needed to do the job and went to work. They were quiet, polite, and did a great job. They cleaned up afterwards and this was one time I was not stressed with workmen. Thank you for sending good workers and making it pleasant for me. I hope to do more windows and please send the same crew to do my work. This was a special group of workers. Again, "thanks". Sincerely, Betty Cammer
2/2/2003: David, I wanted to take a moment to Thank You for taking care of that window for us. Our view in the back is sunny again. The gentleman that performed the replacement was very friendly and obviously a professional. Hope all is going well with you and the business. Thanks again, Jerry Alexander
Dear David, On behalf of Sea Island Habitat thank you for your involvement in the Builders Build home, by donating the vinyl siding. Your genorosity is so kind and I thank you. -Merry Christmas, Chuck Suenson
7/4/2002: Your men did a wonderful job on our house on Old Fort Drive. Please let them know that the vinyl siding and shutters were very well done and we greatly appreciate your prompt service. - Margaret Kayhani